The COVID-19 pandemic has not only changed the landscape for our lives in terms of physical contact with others, but it has also taken its toll on the economy as well. Companies have had to pivot their advertising strategies to cope with the pandemic and economic experts are forecasting a global recession that will test […]
COVID-19 has, in many ways, irrevocably changed the business landscape within a great deal of industries, forcing many companies to adopt new and innovative customer retention strategies during lockdown in an effort to remain relevant. Even as many non-essential businesses begin to reopen or resume their operations, a lot of changes need to be carefully […]
Running a successful business and ensuring customer satisfaction is equal parts acquisition, experience, and retention. Far too often, though, business owners tend to take the latter portion of the equation for granted and place way too much focus on the acquisition portion. While some level of customer attrition on a small scale is unavoidable as […]
Advertising during the COVID-19 crisis is a sensitive issue. On one hand, a company still needs to promote themselves and their brand regardless of the climate. In fact, it could be said that during the coronavirus pandemic, there are more eyes available to see your advertising. On the other hand, with the sensitive nature of […]
On a very basic level, every business needs to focus on two main strategies to help them grow and thrive. Simply put, the strategy to getting new customers and the strategy to keeping your existing customers happy and coming back. In marketing terms, these are customer acquisition marketing and customer retention marketing. In this article, […]
A professional copywriter’s first responsibility is to grab the reader’s attention and keep it throughout the copy. Sometimes, that’s easier said than done. You could write the best copy, but if your ad doesn’t interest your readers (ie. isn’t targeting the right audience), it will all be for nothing. On the other hand, if your […]
It’s easy to get hungry for more customers when you notice your customer acquisition strategy working and your business growing. However, forgetting to ensure those customers stick around will mean more effort and frustration for you. A good retention marketing strategy will help you keep the customers you acquire by providing them with a great […]
Customer retention is the process of keeping existing customers interested in your business so that they continue buying products or services from you. This is different than customer acquisition or lead generation, because you have already converted the customer. By retaining customers, it allows you to form long-lasting relationships with them and ensure they stay […]
One of the main goals of any advertiser is to reach their local communities. Unfortunately, many businesses, especially start ups, are working on a very tight budget. This has caused many businesses to focus on digital channels like email marketing and social media to reach their audience. Although online channels can play an important role […]
You may be surprised to learn that purchasing newspaper advertising space is still worth the investment in 2019. That’s because the response rate from customers is consistent, especially when print advertising is used as part of an omnichannel marketing strategy. Here’s why you should incorporate newspaper advertising into your marketing mix. 1. A Massive Audience […]
